Xerox Wide Format IJP 2000 Manuel d'utilisateur Page 97

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Problem Solving
Xerox® Wide Format IJP 2000
User Guide
4-3
Paper Jam Problems
For information on how to remove jammed paper, refer to When a Paper Jam Occurs on page 4-10.
Touch screen is
dark.
Is the Power Saver button lit? The machine is in the Energy Saver mode. Press the Power
Saver button on the control panel to exit the Energy Saver
mode.
See Energy Saver Mode on page 1-7.
Is the Contrast adjustment
dial kept set to a darker value?
Use the Contrast adjustment dial to make adjustment.
See Adjusting Screen Contrast on page 1-9.
Is the backlight turned off? The backlight lights up when:
A button on the control panel is pressed.
A message is
displayed
A system error has occurred. See Error Messages on page 4-9.
Has a paper jam occurred? See When a Paper Jam Occurs on page 4-10.
Is the message Please wait...
displayed?
If the message is displayed for more than 5 minutes,
contact your local Xerox representative.
Symptom Check Remedy
Media is often
jammed or
wrinkled.
Is the appropriate type of
media being used?
Correctly load the appropriate type of media.
See Media on page 1-22.
Is the media loaded correctly? Correctly load the media.
See Loading/Replacing Paper on page 1-12.
Is the media damp? Replace with media just unpacked.
See Loading/Replacing Paper on page 1-12.
Are the media settings correct
for the media loaded?
Set the correct media size series and media type/weight
to match the media loaded.
See:
Loading/Replacing Paper on page 1-12
Configuring Paper Settings on page 1-19.
Are there any jammed sheets
or torn pieces of paper still
remaining inside the machine
or is there a foreign object in
the machine?
Open the front door and pull out the roll unit to remove
the torn paper or the foreign object.
See When a Paper Jam Occurs on page 4-10.
Media does not
exit the machine
fully, and the trail
edge sticks at the
exit.
Is the media electrostatically
charged?
Take appropriate measures against static electricity. For
example, maintain proper room temperature and
humidity.
Symptom Check Remedy
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