Xerox XK25C Manuel d'utilisateur télécharger pdf (Page 83)

68 Troubleshooting

Printer Quality Problems

(continued)

Symptom Cause and Solution

Unexpected characters

are printed or characters

are missing.

Make sure your application has the

WorkCentre selected as the default

printer.

The printer cable may not be securely

connected to the printer and the

computer, or the printer cable may not he

correct type. Check the printer cable.

The print head may need cleaning. See

Section 5

Maintenance/Print Head

Nozzle

procedure.

Printer prints very

slowly.

You may be using High 1200 dpi print

quality. Change the Print Quality setting

in the print driver to Normal.

Graphics print more slowly than text.

Color prints more slowly than black.

Special media prints more slowly than

plain paper.

Another application currently open affects

print speed. Close the running program if

not required.

Control panel of your

machine does not

respond.

1) Turn power switch off, then on. If this

does not work, try step 2.

2) Unplug the power cord, wait one minute,

then plug in the machine.

Page does not print.

Simplify the page format or use fewer fonts.

Some complicated page formats may not

be printable on the printer. If you are using

too many fonts, or printing complex

graphics, you can experience this problem.

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Xerox XK25C Manuel d'utilisateur Page 83

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