Xerox 92C Manuel d'utilisateur

Xerox DocuPrint 92C IPSTroubleshooting Guide Version 7.1August 2000721P89160

INTRODUCTIONx XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 1-11. 1Calling for serviceBefore calling your customer service support center, make sure you have read

CALLING FOR SERVICE1-2 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEEnabling and disabling the modem for remote serviceYour system may be set up to us

CALLING FOR SERVICEXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 1-3Enabling your modemEnable your modem at the graphical user interface following the

CALLING FOR SERVICE1-4 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-12. 2Clearing paper misfeeds andjamsPaper jams and misfeeds can be greatly reduced or eliminated if y

CLEARING PAPER MISFEEDS AND JAMS2-2 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing a feeder tray faultWhen paper is misfed from the paper trays

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-34. Press the green lever to unlatch the paper feeder assembly.5. Remo

CLEARING PAPER MISFEEDS AND JAMS2-4 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEFrequent misfeedsFrequent misfeeds may be caused by a glazed feed bel

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-52. Lightly moisten a lint-free towel with film remover and thoroughly

Xerox CorporationPrinting Systems Documentation and Education701 South Aviation Boulevard, ESM1-058El Segundo, CA 90245© 1997, 1998, 1999, 2000 by Xer

CLEARING PAPER MISFEEDS AND JAMS2-6 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing paper jamsPaper sometimes jams as it leaves the feeder trays

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-7Jam displays on printer control console In the event of a jam, the pr

CLEARING PAPER MISFEEDS AND JAMS2-8 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEInterior labels Message labels are located inside the printer at the

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-9Job recoveryWhen a jam occurs, the system controller and printer send

CLEARING PAPER MISFEEDS AND JAMS2-10 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing paper jams from areas 1 and 1ATo clear paper jams from area

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-114. Open the high-capacity feeder front door and locate area 1A.5. Re

CLEARING PAPER MISFEEDS AND JAMS2-12 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing paper jams from areas 2 and 2ATo clear paper jams from area

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-134. Open the high-capacity feeder front door and locate area 2A.5. Li

CLEARING PAPER MISFEEDS AND JAMS2-14 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing paper jams from area 3Follow these steps to clear jams in a

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-15Clearing paper jams from area 4Follow these steps to clear jams from

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE iiiLaser safety!Warning: Adjustments, use of controls, or performance of procedures other than those spe

CLEARING PAPER MISFEEDS AND JAMS2-16 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE3. Raise the small green handle at the front of the fuser assembly.4

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-17Clearing paper jams from area 5Follow these steps to clear jams in a

CLEARING PAPER MISFEEDS AND JAMS2-18 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE3. Push and hold the green handle to the left (in the direction of t

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-19Clearing paper jams from areas 6 and 6AFollow these steps to clear j

CLEARING PAPER MISFEEDS AND JAMS2-20 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing paper jams from area 7Area 7 of the paper path is used only

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-21Clearing paper jams from area 8Note: If your printer has a stitcher/

CLEARING PAPER MISFEEDS AND JAMS2-22 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing paper jams from area 9Note: If your printer has a stitcher/

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-23Clearing stitcher/stacker paper jams (areas A and B)Follow these ste

CLEARING PAPER MISFEEDS AND JAMS2-24 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEClearing bypass transport paper jamsTo clear bypass transport paper

CLEARING PAPER MISFEEDS AND JAMSXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 2-25Adjusting dual stacker tray scuffer arms Paper jams can occur when t

iv XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEOperation safetyYour Xerox equipment and supplies have been designed and tested to meet strict safety

CLEARING PAPER MISFEEDS AND JAMS2-26 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 3-13. 3Correcting stacker problemsThis chapter describes problems with the stitcher/stacker and the dua

CORRECTING STACKER PROBLEMS3-2 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 4-14. 4System unresponsiveThis chapter describes problems in which your monitor shows no image, the pri

SYSTEM UNRESPONSIVE4-2 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEPrinter console displays the messagesBlack housing is not readyand Color housing i

SYSTEM UNRESPONSIVEXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE 4-3Restarting the IPSafter an error conditionTo restart the IPS after you have cleare

SYSTEM UNRESPONSIVE4-4 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE INDEX-1IndexAarea 3, clearing paper jams, 2-14area 4, clearing paper jams, 2-15–2-16area 5, clearing pap

INDEXINDEX-2 XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEarea 9, 2-22areas 1 and 1A, 2-10–2-11areas 2 and 2A, 2-12–2-13areas 6 and 6A, 2-19bypass tra

DOUBLE-CLICK ON THIS TEXT FROM ANY MASTER PAGE AND EDIT THE DEFINITION -1../../../IPS & LPS Graphics/DPC0010A.CGM iii../../../IPS & LPS Graphi

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE vTable of contentsLaser safety iiiOzone information iiiOperation safety ivIntroduction viiAbout this gui

TABLE OF CONTENTSvi XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE4. System unresponsive 4-1Index INDEX-1

XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE viiIntroductionThis Xerox DocuPrint 92C IPS Troubleshooting Guide describes how to solve some specific p

INTRODUCTIONviii XEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDEConventionsThis guide uses the following conventions:• All caps and angle brackets—Withi

INTRODUCTIONXEROX DOCUPRINT 92C IPS TROUBLESHOOTING GUIDE ixRelated publicationsThis document is part of the Xerox DocuPrint IPS publication set.Xerox