Xerox®Phaser®3330 PrinterUser GuideVersion 1.0September 2016
Electrical SafetyGeneral GuidelinesWarning• Do not push objects into slots or openings on the printer. Touching a voltage pointor shorting out a part
Display and keypad navigationControl panel• Universal Serial Bus (USB 2.0)• USB Flash drive• Ethernet 10/100/1000 Base-T• Wireless• WiFiConnectivityPh
Environmental SpecificationsTemperature• Operating Temperature: 0–50°C (32–122°F)• Storage Temperature: -25–85°C (-13–185°F)Relative HumidityMinimum–M
Performance SpecificationsPrinter Warm-up TimeLess than 55 seconds from sleep mode.Print SpeedMaximum print speeds for 1-sided continuous printing are
BRegulatory InformationBasic RegulationsXerox has tested this printer to electromagnetic emission and immunity standards.Thesestandards are designed t
If this equipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the us
In scope products are Household and Office equipment that meet the following criteria.• Standard monochrome format products with a maximum speed less
Power Consumption and Activation TimeThe amount of electricity a product consumes depends on the way the device is used.This product is designed and c
LärmemissionMaschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt70 dB(A) oder weniger gemäß EN ISO 7779.ImporteurXerox
Xerox®Phaser®3330 PrinterB-6User GuideRegulatory Information
CRecycling and DisposalAll CountriesIf you are managing the disposal of your Xerox product, please note that the printermay contain lead, mercury, per
• Do not place objects on the power cord.• If the power cord becomes frayed or worn, replace it.• Do not plug or unplug the power cord while the power
In accordance with European legislation, end-of-life electrical and electronic equipmentsubject to disposal must be segregated from household waste.Pr
Battery Symbol NoteThis wheeled-bin symbol may be used in combination with a chemical symbol.This establishes compliance with the requirements set out
Xerox®Phaser®3330 PrinterC-4User GuideRecycling and Disposal
• Do not move the printer when it is printing.• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.• Covers, which require too
• When handling cartridges, such as toner cartridges, avoid skin or eye contact withtoner. Eye contact can cause irritation and inflammation. Do not a
DescriptionSymbolDo not expose the drum cartridges to direct sunlight.Do not burn the toner cartridges.Do not burn the drum cartridges.Do not touch th
DescriptionSymbolDocumentPaperWLANWireless Local Area NetworkLANLocal Area NetworkUSBUniversal Serial BusPostcardLoad envelopes in the tray with the f
DescriptionSymbolOnline ButtonDescriptionSymbolInformation ButtonMenu ButtonBack ButtonPower/Wake ButtonCancel Job ButtonLeft Direction IndicatorRight
Environmental, Health, and SafetyContact InformationFor more information on Environment, Health, and Safety in relation to this Xerox productand suppl
Xerox®Phaser®3330 Printer1-10User GuideSafety
2FeaturesParts of the PrinterFront View6.1. Output Tray ExtensionPaper Level Indicator2. 7.Optional Feeder Tray 2 with 550-SheetCapacityCard Reader Ba
©2016 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, Phaser®,PhaserSMART®, PhaserMatch®, PhaserCal®, PhaserMeter™, CentreWare®, Pa
Rear View5.1. Network Cable PortTray 1 Rear Access Cover2. 6.Power Receptacle Duplex Unit7.3. Rear DoorPower Switch4. USB Cable PortInternal Component
Control PanelDescriptionNo.DescriptionNo.Back Button: Used to go back one levelin the menu.5WPS (Wi-Fi Protected Services) Button:Used for wireless ne
Information PagesYour printer has a set of information pages that you can access from the printer controlpanel.Accessing the Information Pages1. At th
Power Saver ModePower Saver mode reduces power consumption when the printer is left idle for a specifiedperiod.Power Saver LevelsThere are two levels
Administration FeaturesFor details, refer to the System AdministratorGuide at www.xerox.com/office/3330docs.Xerox®CentreWare®Internet ServicesXerox®Ce
2. From Xerox®CentreWare®Internet Services, click Status > SMart eSolutions.3. From Smart eSolutions, click Maintenance Assistant.4. To send status
More InformationYou can obtain more information about your printer from these sources:LocationResourcePackaged with the printer.Installation Guidewww.
3Installation and SetupSee also:Installation Guide packaged with your printer.System Administrator Guide at www.xerox.com/office/3330docs.Installation
Selecting a Location for the PrinterNoteSudden temperature fluctuations can affect print quality. Rapid heating of a cold roomcan cause condensation i
Wireless NetworkIf your network includes a wireless router or wireless access point, you can connect theprinter to the network with a wireless connect
Table of Contents1 Safety...1-1Notices and Safety...
The printer has a power Down button on the control panel display and a power switchon the back-left side.• The power down button on the control panel
b) Touch Power Down.NoteWhen all of the control panel lights are off, the printer power-off sequence iscomplete. Turning the power switch off is optio
Configuring Network SettingsAbout TCP/IP and IP AddressesComputers and printers primarily use TCP/IP protocols to communicate over an Ethernetnetwork.
Installing Drivers and Utilities for WindowsTo access all the features of your printer, install the Xerox®print driver and the Xerox®scan driver.To in
To install the print driver software:1. Insert the Software and Documentation disc into the appropriate drive on yourcomputer.2. To view the .dmg file
Installing the Print Drivers for UNIX and LinuxTo install the UNIX print drivers on your computer, root or superuser privileges arerequired.This proce
2. To launch the Add Device Wizard, click Add a Device.3. In the list of available devices, select the one you want to use, then click Next.NoteIf the
Google Cloud PrintGoogle Cloud Print allows you to print documents from an Internet-connected devicewithout using a print driver. Documents stored in
Xerox®Phaser®3330 Printer3-12User GuideInstallation and Setup
4Paper and MediaSupported PaperYour printer is designed to use various paper and other media types. To ensure the bestprint quality and to avoid jams,
3 Installation and Setup...3-1Installation and Setup Overview...
• Paper with cutouts or perforations• Stapled paper• Envelopes with windows, metal clasps, side seams, or adhesives with release strips• Padded envelo
WeightsPaper TypesTrays120–150 g/m275–90 g/m260–220 g/m2LabelsEnvelopeCustomBypass Tray onlySupported Standard Paper SizesNorth American Standard Size
WeightsPaper Types86–105 g/m2Heavyweight105–120 g/m2BondSupported Standard Paper Sizes for Automatic 2-Sided PrintingNorth American Standard SizesEuro
Supported Custom Paper Sizes for Automatic 2-Sided PrintingThicknessSizesMedia TypesSource60–163 g (16–43 lb.)A4, Letter, Legal, Execut-ive, Folio, Of
Loading PaperLoading Paper in the Bypass TrayTo load paper in the bypass tray:1. Open the bypass tray.If the bypass tray is loaded with paper already,
4. Load the paper in the tray, and adjust the width guides until they touch the edgesof the paper.• Load hole-punched paper with the holes toward the
Loading Paper in Tray 1 and Optional Tray 2NoteThe following procedure applies to both tray 1 or tray 2.1. Pull out the tray.• For tray 1, pull out an
2. Move the length and width guides out:a) Pinch the guide lever on each guide.b) Slide the guides outward until they stop.c) Release the levers.3. Fl
4. Load the paper into the tray, and adjust the paper guides in the tray to match thesize of the paper.• Load paper into the tray with the print side
5. Press the Right arrow button.6. Press the OK button to accept current setup, or press the Down arrow button tochange the setup.7. Press the Right a
Setting Paper Size and Type...4-10Setting the Paper Size...
Printing on Special PaperTo order paper, transparencies, or other media, contact your local reseller or go towww.xerox.com/office/3330supplies.Envelop
If you do not load envelopes in the bypass tray right after they have been removedfrom the packaging, they can bulge. Flatten them to avoid jams.3. To
LabelsNoteYou can print labels only from the Bypass Tray.Guidelines for Printing LabelsCautionDo not use any sheet where labels are missing, curled, o
3. Load the labels face up.4. Adjust the guides until they touch the edges of the paper.5. If the control panel prompts you, verify the paper size, ty
Xerox®Phaser®3330 Printer4-16User GuidePaper and Media
5PrintingPrinting OverviewBefore printing, your computer and the printer must be plugged in, turned on, andconnected to an active network. Make sure t
Print Driver HelpXerox®print driver software Help is available from the Printing Preferences window. Tosee print driver help, click the Help (?) butto
2. In the list, right-click the icon for your printer and click Printing Preferences.3. In the Printing Preferences window, click a tab, select the op
Saving a Set of Commonly Used Printing Options for MacintoshYou can define and save a set of options, so that you can apply them to future printjobs.T
Creating a Job Ticket Using the Xerox Print Driver1. In a command line prompt, open the Xerox®print driver, login as root, and typexeroxprtmgr.2. On t
Ordering Supplies...6-2When to Order Sup
LandscapePortrait2-Sided Print, Flip onShort Edge2-Sided Print2-Sided Print, Flip onShort Edge2-Sided PrintSelecting Paper Options for PrintingThere a
NoteThe print resolutions are indicated for PostScript print drivers only. The only print-qualitymode for PCL is Enhanced.Printing from a USB Flash Dr
Xerox®Phaser®3330 Printer5-8User GuidePrinting
6MaintenanceCleaning the PrinterGeneral PrecautionsCautionWhen cleaning your printer do not use organic or strong chemical solvents or aerosolcleaners
Cleaning the ExteriorClean the exterior of the printer once a month.CautionDo not spray detergent directly on the printer. Liquid detergent could ente
ConsumablesConsumables are printer supplies that get depleted during the operation of the printer.The consumable supplies for this printer is the genu
Toner CartridgesGeneral Precautions for the Toner CartridgeWarning• When replacing a toner cartridge, be careful not to spill the toner. If any toner
Replacing a Drum CartridgeWhen a drum cartridge approaches the end of its usable life span, the control paneldisplays a drum cartridge low message. Wh
4. Lift and carry the printer as shown in the illustration.• To prevent dropping or tipping the printer, hold the printer with one handunderneath to h
7TroubleshootingGeneral TroubleshootingThis section contains procedures to help you locate and resolve problems. Resolve someproblems by simply restar
Label and Envelope Misfeeds...7-22Paper Jam Message Stays On...
CautionPlug the three-wire cord with grounding prong directly into a grounded AC outlet.Related Topics:Electrical SpecificationsPrinter Resets or Turn
SolutionsProbable CausesIn the print driver Properties, select 2-SidedPrint on the Paper/Output tab.Incorrect settingPaper Tray Fails to CloseSolution
SolutionsProbable CausesTurn off the printer, confirm that the power cord is plugged incorrectly to the printer and the outlet, then turn on the print
Condensation has Formed Inside the PrinterMoisture can condense inside a printer where the humidity is above 85% or when a coldprinter is located in a
• Adjust the paper guides in all trays after inserting the paper. A guide that is notproperly adjusted can cause poor print quality, misfeeds, skewed
1. Bypass Tray and Inside the Printer2. Back of the Printer3. Duplex Unit4. Tray 15. Tray 27-7Xerox®Phaser®3330 PrinterUser GuideTroubleshooting
Clearing Paper JamsClearing Paper Jams from the Bypass TrayNoteTo resolve the error displayed on the control panel you must clear all paper from thepa
Clearing Paper Jams from Tray 1NoteTo resolve the error displayed on the control panel you must removing any remainingpaper from the paper path.1. Ope
3. Carefully reinsert and close the tray.4. If the control panel prompts you, verify the paper size, type, and click the OK button..Xerox®Phaser®3330
Clearing Paper Jams from Tray 2NoteTo resolve the error displayed on the control panel you must removing any remainingpaper from the paper path.1. Ope
Germany...B-4Germany - Blue Angel...
a) Open Tray 1.b) Pull the paper straight up and out.Xerox®Phaser®3330 Printer7-12User GuideTroubleshooting
c) Close Tray 1.d) Look for any remaining crumpled paper in Tray 2 and remove it.4. Close the Tray 2.5. If the control panel display prompts you, veri
Clearing Paper Jams from Inside the Front CoverTo resolve the error displayed on the control panel you must clear all paper from thepaper path.1. To a
3. Pull out the toner cartridge.4. Gently remove any paper from inside the printer.5. Reinstall the toner cartridge and push it into the printer.Tabs
6. Close the front cover.7. If prompted, follow the instructions on the control panel display to continue printing.Clearing Paper Jams from the Back o
2. Push down the levers as shown.3. To access the fuser area, push down on both sets of levers as shown, and pull downthe rollers.4. Gently remove any
WarningThe area around the fuser may be hot. Use caution to avoid any injury.5. Return both sets of levers to their original positions.6. Close the re
7. If prompted, follow the instructions on the control panel display to continue printing.Clearing Paper Jams from the Duplex UnitNoteTo resolve the e
If the paper does not come out with the duplex unit, go to the next step.3. Insert the duplex unit back into the printer, aligning the edges of the un
Clearing Paper Jams from the Output AreaNoteTo resolve the error displayed on the control panel you must clear all paper from thepaper path.1. Gently
1SafetyYour printer and the recommended supplies have been designed and tested to meetstrict safety requirements. Attention to the following informati
Paper MisfeedsSolutionsProbable Causes• Remove the misfed paper and reposition itproperly in the tray.• Adjust the paper guides in the tray to matchth
Paper Jam Message Stays OnSolutionsProbable CausesRecheck the paper path. Ensure that you haveremoved all of the jammed paper.Some paper remains jamme
Controlling Print QualityVarious factors can affect the quality of the output of your printer. For consistent andoptimum print quality, use paper desi
SolutionsSymptom• Change the Paper Type settings in the print driver. For ex-ample, change Plain to Lightweight Cardstock.• In the Printing Preference
SolutionsSymptomReplace the Smart Kit Drum Cartridge.Contact your Xerox representative.Streaks appear in the output.• Verify that the paper is the cor
SolutionsSymptom• Verify that the paper is the correct size, type, and weightfor the printer and that it is loaded properly. If not, changethe paper.•
Getting HelpXerox provides several automatic diagnostic utilities to help you maintain productivityand print quality.Control Panel MessagesThe printer
More InformationYou can obtain more information about your printer from these sources:LocationResourcePackaged with the printer.Installation Guidewww.
Xerox®Phaser®3330 Printer7-30User GuideTroubleshooting
ASpecificationsPrinter Configurations and OptionsConfigurationsThe WorkCentre®3330 is a network printer and includes the following:• Print• 50-sheet b
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