May 2008 701P48331 8265/8290/8365/8390 Wide Format Color Printer User Guide
1 Safety Instructions 2 8265/8290/8365/8390 User Guide { Earth terminals for telephone line or lightening rod → Doing so may cause a large flow of v
5 Troubleshooting 92 8265/8290/8365/8390 User Guide (3) The printer does not work after data has been sent from a computer. No. Possible cause Sol
5 Troubleshooting 8265/8290/8365/8390 User Guide 93 (7) Media jams occur frequently. Notes We cannot ensure correct media feeding with media
5 Troubleshooting 94 8265/8290/8365/8390 User Guide (10) The media is off or damaged when loading it. Notes Remove the jammed or damaged med
5 Troubleshooting 8265/8290/8365/8390 User Guide 95 (11) Media is damaged during media Initial. Notes Remove the jammed or damaged media.
5 Troubleshooting 96 8265/8290/8365/8390 User Guide (14) Media is crooked while printing. No. Possible cause Solutions References 1 You did not
5 Troubleshooting 8265/8290/8365/8390 User Guide 97 (17) White or black lines on printouts. No. Possible cause Solutions References 1 You did no
5 Troubleshooting 98 8265/8290/8365/8390 User Guide 5.3 ERROR MESSAGES This chapter explains the messages displayed on the operation panel both when
5 Troubleshooting 8265/8290/8365/8390 User Guide 99 No. Display Solutions References 1 Ink Refill **min The printer performs ink charging. Wait
5 Troubleshooting 100 8265/8290/8365/8390 User Guide (2) Error messages regarding warnings of the remaining ink The following error message is displ
5 Troubleshooting 8265/8290/8365/8390 User Guide 101 5.3.3 Data Error Display and Solutions Following are data errors and possible solutions during p
1 Safety Instructions 8265/8290/8365/8390 User Guide 3 • Be careful not to pinch your fingers when opening and closing the cover of the ink compartm
5 Troubleshooting 102 8265/8290/8365/8390 User Guide 5.3.5 Error Requiring a Printer Restart Following are descriptions and solutions requiring a res
5 Troubleshooting 8265/8290/8365/8390 User Guide 103 5.4 WHEN MEDIA JAMS OCCUR If the loaded media gets jammed in the printer, follow the steps below
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8265/8290/8365/8390 User Guide 105 6 MAINTENANCE 6.1 INTRODUCTION This chapter explains the necessary daily, weekly and monthly maintenance of the p
6 Maintenance 106 8265/8290/8365/8390 User Guide No Description Quantity 1 Spitfire Mild Solvent Cleaning Liquid 8 2 Ink kit Black Cyan Magent
6 Maintenance 8265/8290/8365/8390 User Guide 107 6.2.1.2 Cleaning around the bottom of heads Step 1 : Open the left maintenance covers by removing
6 Maintenance 108 8265/8290/8365/8390 User Guide Step 5 : Close the Front Cover. Step 6 : Press the [ENTER] key to exit the H.Unlock Menu. The ca
6 Maintenance 8265/8290/8365/8390 User Guide 109 6.2.3 Monthly Maintenance 6.2.3.1 Replacing the wipers Step 1 : Power ON the printer. Step 2 : G
6 Maintenance 110 8265/8290/8365/8390 User Guide 6.2.3.2 Replacing the sponge in the spitting box. Notes • Use gloves and tweezers to change
6 Maintenance 8265/8290/8365/8390 User Guide 111 6.2.4 Semi-Annual Maintenance 6.2.4.1 Change upper sponge at back of the capping station. Step 1 :
1 Safety Instructions 4 8265/8290/8365/8390 User Guide 1.4 WARNING LABELS The handling, attachment locations, and types of warning labels are explain
6 Maintenance 112 8265/8290/8365/8390 User Guide 6.3 8365/8390 PERIODIC MAINTENANCE This section describes the periodic maintenance required for this
6 Maintenance 8265/8290/8365/8390 User Guide 113 6.3.1 Daily Maintenance Before every print, perform a nozzle check. If some nozzles are missing or m
6 Maintenance 114 8265/8290/8365/8390 User Guide 6.3.1.2 Tubing Flush and Maintenance Station Cap Flush Step 1 : Power ON the printer. Step 2 : G
6 Maintenance 8265/8290/8365/8390 User Guide 115 6.3.2 Weekly Maintenance At the end of the week, ink has to be removed from some parts, so it cannot
6 Maintenance 116 8265/8290/8365/8390 User Guide Step 4 : Open the Front Cover. Step 5 : Slide the carriage into the left maintenance area. Step
6 Maintenance 8265/8290/8365/8390 User Guide 117 6.3.3 Bi-weekly Maintenance 6.3.3.1 Replacing the sponge in the spitting box. Notes • Use g
6 Maintenance 118 8265/8290/8365/8390 User Guide 6.3.4 Monthly Maintenance 6.3.4.1 Replacing the wipers Step 1 : Power ON the printer. Step 2 : G
6 Maintenance 8265/8290/8365/8390 User Guide 119 6.3.4.2 Change upper sponge at back of the capping station. Step 1 : Power ON the printer. Step 2
6 Maintenance 120 8265/8290/8365/8390 User Guide 6.4 AUTHORIZED SERVICE PROCEDURES N° Action 1 Change dampers 2 Change pumps (*) 3 Change tubes
6 Maintenance 8265/8290/8365/8390 User Guide 121 6.5 REPLACING CONSUMABLES This section explains when to replace ink cassettes, roll media, or the c
1 Safety Instructions 8265/8290/8365/8390 User Guide 5 No Type 1 2 3 4 5
6 Maintenance 122 8265/8290/8365/8390 User Guide (3) Replacement procedure Caution • When handling ink cassettes, be careful that ink does n
6 Maintenance 8265/8290/8365/8390 User Guide 123 Step 4 : Take the new ink cassette from its package. Notes Unpack the ink cassette just bef
6 Maintenance 124 8265/8290/8365/8390 User Guide 6.5.2 Replacing the Cutting Blade Read following information on when and how to replace the cutting
6 Maintenance 8265/8290/8365/8390 User Guide 125 1 Cutting blade holder lever 2 Cutting blade holder Step 6 : Take out the cutting blade (1).
6 Maintenance 126 8265/8290/8365/8390 User Guide 6.5.3 Replacing the Waste Tank Read following information on when and how to replace the waste liqui
6 Maintenance 8265/8290/8365/8390 User Guide 127 6.6 CLEANING You need to clean the printer periodically to keep it in best working condition. I
6 Maintenance 128 8265/8290/8365/8390 User Guide 6.6.2 Cleaning the Inside of the Printer (1) Cleaning frequency Clean once a month. (2) Cleaning
6 Maintenance 8265/8290/8365/8390 User Guide 129 Caution Be sure not to pinch your fingers while opening and closing the front cover. Step
6 Maintenance 130 8265/8290/8365/8390 User Guide Step 8 : When the head cleaning has been completed, the printer returns to the normal status.
6 Maintenance 8265/8290/8365/8390 User Guide 131 6.7 LONGSTORE PROCEDURE The purpose of this procedure is to place the 8365/8390 in a storage conditi
1 Safety Instructions 6 8265/8290/8365/8390 User Guide 6 7 8 9
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8265/8290/8365/8390 User Guide 133 7 ADJUSTMENTS 7.1 UNI-DIRECTIONAL ADJUSTMENT The Uni-directional (Uni-D) Adjustment is used to align print head 2
7 Adjustments 134 8265/8290/8365/8390 User Guide At the Control Panel, press either the F2 key or F4 key to select the number determined in the previ
7 Adjustments 8265/8290/8365/8390 User Guide 135 7.2 BI-DIRECTIONAL ADJUSTMENT The Bi-directional (Bi-D) Adjustment is used to set the timing of a pr
7 Adjustments 136 8265/8290/8365/8390 User Guide Step 4 : At the Control Panel, press either the F2 key or F4 key to select the number determined in
7 Adjustments 8265/8290/8365/8390 User Guide 137 7.3 STEP ADJUSTMENT A key factor in ensuring the consistent print quality on your Xerox 8265/8290 or
7 Adjustments 138 8265/8290/8365/8390 User Guide 7.3.2 Evaluate the Dist. Check Test Pattern Step 1 : To evaluate the print, you should look for
7 Adjustments 8265/8290/8365/8390 User Guide 139 7.3.3 Modify the Step Adjust Printer Setting Step 1 : At the Control Panel press the Cancel button
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8265/8290/8365/8390 User Guide 141 8 APPENDIX 8.1 PRODUCT SPECIFICATIONS Technology Drop-on-demand Micro Piezo Inkjet Technology. Variable drop m
1 Safety Instructions 8265/8290/8365/8390 User Guide 7 10 1.4.2.2 Location and Types of Warning Labels on the Rear of the Printer No Type
8 Appendix 142 8265/8290/8365/8390 User Guide This page has been intentionally left blank.
Prepared by: Xerox Corporation Global Knowledge and Language Services 800 Phillips Road, Bldg. 0218-01A Webster, New York 1
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8265/8290/8365/8390 User Guide 9 2 PRINTER OVERVIEW 2.1 FEATURES The features of the printer are explained below. (1) High speed output Achieve hi
2 Printer Overview 10 8265/8290/8365/8390 User Guide 2.2 PART NAMES AND FUNCTIONS Part names and functions are explained below. 2.2.1 Front of Print
2 Printer Overview 8265/8290/8365/8390 User Guide 11 2.2.2 Rear of Printer No Connection 1 Ethernet connector 2 Card reader slot 3 SmartChip lab
2 Printer Overview 12 8265/8290/8365/8390 User Guide 2.2.3 Position and Function of the Heating Elements Heater element Temperature Function Pre
2 Printer Overview 8265/8290/8365/8390 User Guide 13 2.2.4 Printer Control Panel The operation panel is used to set operational conditions, display t
2 Printer Overview 14 8265/8290/8365/8390 User Guide 2.2.4.2 LCD Monitor and Light Indicators No Name Colour Status Function 10 LCD monitor -
2 Printer Overview 8265/8290/8365/8390 User Guide 15 2.2.5 Winder (Front) No Name Function 1 Front tensioning system Adjust the tension between
2 Printer Overview 16 8265/8290/8365/8390 User Guide 2.2.7 Winder/Un-winder Control Panel No. Name Function A / Part of the operation panel con
2 Printer Overview 8265/8290/8365/8390 User Guide 17 2.2.8 Winder/Un-winder Operation Labels The operation labels mentioned below are attached to are
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8265/8290/8365/8390 User Guide 19 3 PRINTER SETUP 3.1 TURNING THE PRINTER POWER ON/OFF The method to turn the power ON or OFF is described below.
3 Printer Setup 20 8265/8290/8365/8390 User Guide Notes When the printer is ON, the power LED is lid green. Push the power button again to t
3 Printer Setup 8265/8290/8365/8390 User Guide 21 3.2 TURNING THE WINDER/UN-WINDER POWER ON / OFF The switch in located on the power supply box. Its
COPYRIGHT NOTICE COPYRIGHT © 2008 Xerox. All rights reserved. This document may not be reproduced by any means, in whole or in part, without wr
3 Printer Setup 22 8265/8290/8365/8390 User Guide 3.3 CONNECTING THE NETWORK INTERFACE The procedure for connecting the network interface is explaine
3 Printer Setup 8265/8290/8365/8390 User Guide 23 3.4 MEDIA HANDLING Media handling, attaching media, and setting media type are explained below. 3.
3 Printer Setup 24 8265/8290/8365/8390 User Guide Notes When raising or lowering the pressurize rollers, you can use the foot switch instead
3 Printer Setup 8265/8290/8365/8390 User Guide 25 ¾ The MEDIA SET lamp will turn off. Step 9 : Close the front cover. Step 10 : The media initia
3 Printer Setup 26 8265/8290/8365/8390 User Guide Step 5 : Slide the flange of the other roll unit into the roll and lock the unit by using its hand
3 Printer Setup 8265/8290/8365/8390 User Guide 27 Printable side on the outside of the roll Printable side on the inside of the roll 1
3 Printer Setup 28 8265/8290/8365/8390 User Guide Notes With a small intervention it is possible to reverse your winding direction. Mount th
3 Printer Setup 8265/8290/8365/8390 User Guide 29 Step 3 : Press the [Enter] key on the operation panel. ¾ The media type has been set. ¾ "Me
3 Printer Setup 30 8265/8290/8365/8390 User Guide Step 5 : Select an item and press the appropriate key. Setup items Key name Parameters Descr
3 Printer Setup 8265/8290/8365/8390 User Guide 31 3.5.1 Setup List Use this function to check the current status of the printer.
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3 Printer Setup 32 8265/8290/8365/8390 User Guide 3.5.2 Nozzle Check Use this function to check if there is any clogging of nozzles, missing dots or
3 Printer Setup 8265/8290/8365/8390 User Guide 33 3.5.3 Colour Palette Use this function to compare the colour settings of the computer print colour
3 Printer Setup 34 8265/8290/8365/8390 User Guide 3.5.4 Maintenance Record Use this function to check the life cycles of the printer parts. No
8265/8290/8365/8390 User Guide 35 4 PRINTER OPERATION 4.1 PRINTER STATUS The status of the printer is explained below. 4.1.1 Normal Indicates that
4 Printer Operation 36 8265/8290/8365/8390 User Guide 4.1.3 Changing the Printer Status To change the printer status, follow the steps below. 4.1.3.
4 Printer Operation 8265/8290/8365/8390 User Guide 37 4.2 USING MEDIA This section describes details on available media for the printer. 4.2.1 Media
4 Printer Operation 38 8265/8290/8365/8390 User Guide 4.2.3 Precaution on Storing Media When storing media, pay attention to the following. Note
4 Printer Operation 8265/8290/8365/8390 User Guide 39 4.3 MENU OVERVIEW This section describes how to set the Menu settings on the operation panel,
4 Printer Operation 40 8265/8290/8365/8390 User Guide Notes The Network Settings menu is displayed if the network interface board has been in
4 Printer Operation 8265/8290/8365/8390 User Guide 41 4.3.1 Setup Menu 1/7 4.3.1.1 InkStatus Menu Depending on the mode the printer is in (casset
8265/8290/8365/8390 User Guide i TABLE OF CONTENTS 1 Safety Instructions...
4 Printer Operation 42 8265/8290/8365/8390 User Guide 4.3.1.2 OriginSet Menu Set the printing start position (origin) for printing data. Set this w
4 Printer Operation 8265/8290/8365/8390 User Guide 43 4.3.1.3 TestPrint menu Setup items Parameters Description Setup Performs setup prin
4 Printer Operation 44 8265/8290/8365/8390 User Guide 4.3.1.5 Media Menu Set media type for printing. Setup items Parameters Description User
4 Printer Operation 8265/8290/8365/8390 User Guide 45 4.3.1.6 User Menu Make various settings on user defined media. In the User media menu, for ea
4 Printer Operation 46 8265/8290/8365/8390 User Guide 4.3.1.7 InkDryTime Menu Set the waiting period between the end of operation and the start of n
4 Printer Operation 8265/8290/8365/8390 User Guide 47 4.3.1.9 Stiffness Menu Set the media sticking force (media stiffness) to the media guide. S
4 Printer Operation 48 8265/8290/8365/8390 User Guide Notes • The default setting for the heater is set to ‘50°C’. • The function of the hea
4 Printer Operation 8265/8290/8365/8390 User Guide 49 4.3.1.14 Drier (D) Menu Set the temperature of the Drier. Setup items Parameters Descript
4 Printer Operation 50 8265/8290/8365/8390 User Guide 4.3.1.16 Dist. Adj Menu To perform various settings for media feed compensation Notes
4 Printer Operation 8265/8290/8365/8390 User Guide 51 4.3.1.18 Dist.Adj Menu Indicates that the Distance Adjustment test print is printing. Setup
ii 8265/8290/8365/8390 User Guide 4.3.1 Setup Menu 1/7 ...
4 Printer Operation 52 8265/8290/8365/8390 User Guide 4.3.1.20 TopFeed Menu Set the amount of media to be fed when printing begins. Make this settin
4 Printer Operation 8265/8290/8365/8390 User Guide 53 4.3.2 Setup Menu 2/7 4.3.2.1 PrintMode Menu To perform various settings for Printing mode.
4 Printer Operation 54 8265/8290/8365/8390 User Guide 4.3.2.3 Condition Menu Select the required printing quality. Setup
4 Printer Operation 8265/8290/8365/8390 User Guide 55 4.3.2.4 Direction Menu Set print head moving direction for printing. Setup items Parameter
4 Printer Operation 56 8265/8290/8365/8390 User Guide 4.3.2.7 IntervalTime Menu Set interval time for the repeat print. Setup items Parameters
4 Printer Operation 8265/8290/8365/8390 User Guide 57 4.3.2.9 Weaving Menu Without weaving ON, an image is completed (formed) by printing a series
4 Printer Operation 58 8265/8290/8365/8390 User Guide Weaving method User Tip Print Modes Supported 2 pass 4 pass 2 pass 720x720 4 pas
4 Printer Operation 8265/8290/8365/8390 User Guide 59 4.3.2.10 ScanWidth Menu It is possible to specify the carriage movement along the media – prin
4 Printer Operation 60 8265/8290/8365/8390 User Guide 4.3.2.12 Step Menu Set the units for amount of movement for printing. Setup items Paramete
4 Printer Operation 8265/8290/8365/8390 User Guide 61 4.3.2.14 OnlineTimer Menu Set time from the moment of receiving termination of printing data s
8265/8290/8365/8390 User Guide iii 6.6.2 Cleaning the Inside of the Printer... 128 6.
4 Printer Operation 62 8265/8290/8365/8390 User Guide 4.3.2.17 CutPos. Menu Set the media cutting position after printing has been finished. Setu
4 Printer Operation 8265/8290/8365/8390 User Guide 63 4.3.3 Setup Menu 3/7 4.3.3.1 RollSetup Menu Perform various settings for roll media. Set
4 Printer Operation 64 8265/8290/8365/8390 User Guide 4.3.3.2 Roll Menu Set media roll length. Setup items Parameters Description Roll 1-4 1 m
4 Printer Operation 8265/8290/8365/8390 User Guide 65 4.3.3.4 Network Menu Make the settings for the network interface. Notes The Network Se
4 Printer Operation 66 8265/8290/8365/8390 User Guide 4.3.3.6 SubnetMask Menu Set the subnet mask of the product. Setup items Parameters Descri
4 Printer Operation 8265/8290/8365/8390 User Guide 67 4.3.4 Setup Menu 4/7 4.3.4.1 Utility menu Perform various settings for application function
4 Printer Operation 68 8265/8290/8365/8390 User Guide 4.3.4.2 ErrorDisp. Menu To set display method to the operation panel when minor error occurred
4 Printer Operation 8265/8290/8365/8390 User Guide 69 4.3.4.4 OnCleaning Menu Set when cleaning should be performed automatically when the power is
4 Printer Operation 70 8265/8290/8365/8390 User Guide 4.3.4.6 Prn+Wipe Menu To take care of possible condensation on the head nozzle plate, it is po
4 Printer Operation 8265/8290/8365/8390 User Guide 71 4.3.4.9 CapCycle Menu Perform a TubingFlush every 1 to 24 hours. Notes A TubingFlush i
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4 Printer Operation 72 8265/8290/8365/8390 User Guide 4.3.4.12 Initial. Menu Return parameters to the factory settings. Setup items Param
4 Printer Operation 8265/8290/8365/8390 User Guide 73 4.3.4.14 MediaSet Menu Setup values of Media setup menu are set to the factory default setting
4 Printer Operation 74 8265/8290/8365/8390 User Guide 4.3.4.17 Layout Menu Setup values of Layout Setup menu are set to the factory default settings
4 Printer Operation 8265/8290/8365/8390 User Guide 75 4.3.4.20 Centro. Menu Setup values of Centronics menu are set to the factory default settings.
4 Printer Operation 76 8265/8290/8365/8390 User Guide 4.3.5 Setup Menu 5/7 4.3.5.1 DataDump Menu To perform dump printing for online function che
4 Printer Operation 8265/8290/8365/8390 User Guide 77 4.3.5.3 HeadWash Menu To perform a head wash to remove all ink of the ink supplying system.
4 Printer Operation 78 8265/8290/8365/8390 User Guide 4.3.5.5 InkChange Menu Change the ink configuration (from 2x4 to 1x6 or opposite). Setup it
4 Printer Operation 8265/8290/8365/8390 User Guide 79 4.3.5.6 Longstore Menu (8365/8390 Only) When storing the printer for longer than 5 days, ink
4 Printer Operation 80 8265/8290/8365/8390 User Guide Notes When powering ON and INK cassettes are already installed, the message “Not Origi
4 Printer Operation 8265/8290/8365/8390 User Guide 81 4.3.6 Setup Menu 6/7 4.3.6.1 H.Unlock Menu Setup items Parameters Description No C
8265/8290/8365/8390 User Guide 1 1 SAFETY INSTRUCTIONS 1.1 INTRODUCTION This chapter explains the meaning of safety terms for personnel who operate
4 Printer Operation 82 8265/8290/8365/8390 User Guide 4.3.6.3 TankCng. Menu Change the waste fluid tank. Set when changing the waste fluid tank.
4 Printer Operation 8265/8290/8365/8390 User Guide 83 4.3.7 Setup Menu 7/7 4.3.7.1 VersionCheck Menu Check the installed firmware and heater s
4 Printer Operation 84 8265/8290/8365/8390 User Guide 4.4 OPERATING FROM THE CONTROL PANEL This section describes functions operated on the operation
4 Printer Operation 8265/8290/8365/8390 User Guide 85 Step 4 : Press the [F3] key or the [F4] key on the operation panel. I) The product will perfo
4 Printer Operation 86 8265/8290/8365/8390 User Guide 4.4.2.2 Change the fixer temperature To change the temperature of the fixer, press the [F2] ke
4 Printer Operation 8265/8290/8365/8390 User Guide 87 Please note that after finishing a printing job (and no other print job is sent to the printer
4 Printer Operation 88 8265/8290/8365/8390 User Guide 4.5 CONTROL PANEL DURING PRINTING When sending a file to your printer, following messages can
4 Printer Operation 8265/8290/8365/8390 User Guide 89 Notes For more details about step adjustment, please refer to “Media Feed Compensation”
4 Printer Operation 90 8265/8290/8365/8390 User Guide Step 3 : Change the value of one or more heaters or turn them all off. Notes For more
8265/8290/8365/8390 User Guide 91 5 TROUBLESHOOTING 5.1 INTRODUCTION This chapter explains troubles that may occur when using the printer and how to
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