DocuPrint P12User Guide602E2058011/97
viii • Safety NotesOperational SafetyThe Xerox DocuPrint P12 and its supplies were designed and tested to meet strict safetyrequirements. These inc
DocuPrint P12 Status Monitor • 916-2 Views of Status MonitorThe Status Monitor exists in four different forms, a minimized window,an icon (Windows 3
92 • Chapter 6Icon NoteReadyA steady green light means that the printer is ready toreceive print job.If Icon flashes to alert is on, the green light
DocuPrint P12 Status Monitor • 93◆ Maximize buttonThe Max Window with the General tab active pops up at a click onthis button.◆ Text areaThis area p
94 • Chapter 66-2-3 Taskbar view (Windows 95 only)The taskbar view of the Status Monitor provides a compactrepresentation of the current printer sta
DocuPrint P12 Status Monitor • 956-3 General tabThe text display area shows the name of the current default printer.Below this printer name, up to f
96 • Chapter 6◆ Printer Info buttonClicking this button brings up the Printer Info dialog (as displayedbelow). The amount of printer information sh
DocuPrint P12 Status Monitor • 976-4 Change Printer tabThe Change printer tab provides a quick and easy way to change theWindows default printer.◆ C
98 • Chapter 66-5 Alerts tabIn this tab, you can control how the Status Monitor will alert you tochanges in printer and job status.◆ Alert Me When..
DocuPrint P12 Status Monitor • 99• Never pop up on alertsChoose this option if you do not want the Mini-window oricon to pop up when there is a prin
100 • Chapter 66-6 Preferences tabThe Preference tab provides you with some control over how the StatusMonitor is displayed and how it starts up.◆ M
Table of Contents • ixTable of ContentsIntroduction ...
DOS Utilities 7
102 • Chapter 77-1 DOS Control PanelTo run the DOS Control Panel utility, type XC12CP at the DOS promptC:\ and press the Enter key. The DOS control
DOS Utilities • 1037-1-2 Control printing menuThis menu allows the user to pause and resume the printer, to reset theprinter, and to eject a page fr
104 • Chapter 77-1-3 Change printer settingsThe settings in this menu allow you to change some internal printersettings.◆ Adobe Memory BoosterThis s
DOS Utilities • 105◆ Auto-continueWhen auto-continue is enabled, the printer automatically resumesprinting after auto-continuable errors.◆ Horizonta
106 • Chapter 77-1-4 Change LaserJet IIP emulation settingsThis menu allows you to change PCL settings in the printer. Thesesettings are provided f
DOS Utilities • 107◆ Paper SourceAllows you to set the default paper source for PCL jobs. Validoptions are Main cassette (250-sheet paper cassette)
108 • Chapter 77-1-5 Print sample pages menu◆ Printer settings pageSelect this command to print the printer settings page.◆ PCL font pageSelect this
DOS Utilities • 1097-1-6 Change status monitor settings menuThis set of settings pertain to the operation of the DOS TSR.◆ Audible warningsSpecify w
110 • Chapter 77-1-7 Change printer portThis menu lets you select a different port to view. Printer settings will besent to this port and the statu
x • Table of Contents3-2 Loading Print Media... 363
DOS Utilities • 1117-2 DOS Status MonitorThe DOS Status Monitor is a memory-resident (TSR) program that canpop up in DOS programs giving you real-ti
112 • Chapter 7◆ R - Resets PrinterPressing R sends a Reset command to the printer, to remove alldata and download fonts from the printer memory. T
Printer Options 8
114 • Chapter 88-1 OptionsYou can enhance the capability of your printer by using the optionslisted below. Contact your sales representative to orde
Printer Options • 1158-2 500 – Sheet FeederThis feeder is essential when you are using either a 500-sheet papercassette or an envelope cassette.8-2-
116 • Chapter 84Make sure the printer is fully seated on the feeder.5Fasten the two feeder joints on the rear of the printer as shownbelow.Always fa
Printer Options • 1176Remove the 250-sheet standard cassette completely, then pullthe 500-sheet cassette until the two feeder joint areas on thefron
118 • Chapter 88Push back the 500-sheet paper cassette and re-insert the 250-sheet paper cassette. Finally, plug the power cord back into theprinter
Printer Options • 1198-2-2 Removing the 500 – sheet feeder1Turn off the power, unplug the power cord from the wall outletand from the printer.2While
120 • Chapter 84While pinching the two feeder joints as shown below, unfastenthem from the front of the printer.5Push back the 500-sheet paper casse
Table of Contents • xi7-2-1 Using the Status Monitor... 1117-2-2
Printer Options • 1218-3 Installing the NetworkInterface CardUse the following procedure to install the network interface card.☞ Refer to Network In
122 • Chapter 85At the back of the printer, use a screw driver to loosen thethumb screws that fasten the side cover with a screw driver.6Grip the pa
Printer Options • 1237Slide the side cover off.8Remove the interface cover.
124 • Chapter 89Connect the connector cable to the network interface card.10Connect the other side of the connector cable to the controlboard.
Printer Options • 12511Use the supplied screws to secure the network interface card tothe interface plate.12Reinstall the side cover as follows:➀ S
126 • Chapter 813Close the top cover and push the paper tray back in.14Connect the power cord to the back of the printer.15Connect the other end of
Printer Options • 1278-4 Memory Kit (16MB)8-4-1 SIMM module configurationThe printer supports one DRAM SIMM module of the followingconfiguration:• 7
128 • Chapter 88-4-2 Installing a SIMMSIMM and controller boards are sensitive to static electricity. Beforeinstalling a SIMM, discharge static elec
Printer Options • 1295At the back of the printer, loosen the thumb screws that fastenthe side cover with a screwdriver.6Grip the panel as shown and
130 • Chapter 88Locate the SIMM socket as shown in the diagram. Install theDRAM SIMM in this socket.9Hold the SIMM with the notch on the left.10Ins
Knowing Your Printer 1
Printer Options • 13111While pressing the SIMM into the socket, rotate the SIMMupward until the clips at both end of the socket snap into placeto ho
132 • Chapter 88-5 Installing the face-up trayThe face-up tray can hold up to 20 sheets of standard paper. Printedsheets come out with the printed
Maintenance 9
134 • Chapter 99-1 Laser Printer CartridgeThe Laser Printer cartridge contains a photosensitive drum and toner.Damage to the cartridge can affect pr
Maintenance • 135• Do not store the Laser Printer cartridge:- on end or upside down (label facing downward)- under direct sunlight or strong room li
136 • Chapter 94Hold the Laser Printer cartridge as shown below and shake itseven to eight times to free the toner.5Hold the Laser Printer cartridge
Maintenance • 1379-1-4 Replacing the Laser Printer cartridgeAn Laser Printer cartridge is capable of printing more than 6,000 A4 orletter size pages
138 • Chapter 93Grasp the Laser Printer cartridge inside as shown below, andremove it by pulling it upward. Store the used Laser Printercartridge aw
Maintenance • 139• Never open the drum shutter to avoid damage to the photosensitivedrum.• Do not expose the Laser Printer cartridge to direct sunli
140 • Chapter 97Hold the Laser Printer cartridge as shown below and insert itfully into the guide channels until it clicks into place. Use thecolor
2 • Chapter 11-1 UnpackingUpon receiving your printer, unpack as follows:1Remove the printer from the shipping carton and place it on aflat and stab
Maintenance • 1419-2 Cleaning the PrinterYour printer is designed to be virtually maintenance-free. Therefore,only minimal cleaning is required.To c
142 • Chapter 99-3 Relocating the PrinterIf you are going to bring the printer for servicing or if you are relocatingyour printer, you should remove
Maintenance • 1433Grasp the Laser Printer cartridge inside as shown below, andremove it by pulling it upward. Store the used Laser Printercartridge
144 • Chapter 98Disconnect the power cord from the socket on the rear of theprinter.9Flip to close the small extension and push the large extensionb
Maintenance • 14510Detach the face-up tray from the rear of the printer.11Pack this printer and its accessories into the original boxes.
Troubleshooting10
148 • Chapter 1010-1 Clearing Paper JamsWhen a paper jam occurs, the Error LED will turn on with the PaperLED blinking.The most common causes of pap
Troubleshooting • 14910-1-1 Jam before reaching Laser Printer cartridge1Open the top cover and remove the Laser Printer cartridge.2Look for a sheet
150 • Chapter 106Open the paper cassettes and remove any jammed or partiallyfed paper.7If the paper was fed from the multi-sheet bypass feeder,remov
Troubleshooting • 151The fuser is very hot. Do not touch the fuser. Read and obey the warninglabel that is attached to the fuser.3Firmly but careful
Knowing Your Printer • 31-2 Printer PartsThis section introduces you to the various parts of your printer.1-2-1 External view1 Power cord socketConn
152 • Chapter 107If the paper was fed from the multi-sheet bypass feeder,remove all papers from the multi-sheet bypass feeder tray,including any jam
Troubleshooting • 1534Reinstall the face-up tray.5Open the paper cassettes and remove any jammed or partiallyfed paper.6If paper was fed from the mu
154 • Chapter 1010-2 Print Quality ProblemsIf you encounter the following printing problems, follow therecommended action in the table. If the probl
Troubleshooting • 155Repetitive defects The paper path is dirty. Open the top cover, remove theLaser Printer cartridge, andcheck for loose pieces of
156 • Chapter 10Blank page The sealing tape of theLaser Printer cartridgeis not pulled out.Remove the Laser Printercartridge, pull out the sealingta
Troubleshooting • 157Wrinkling or blurring The print media isoutside therecommendedspecification.Use recommended print media.☞ 3-1 Selecting Print
158 • Chapter 1010-3 Other ProblemsIf the problems mentioned below occur, take the recommended actions. The top cover will not shut.Remove and rein
Troubleshooting • 15910-4 Servicing your PrinterIn the USA and CanadaShould you be unable to resolve a problem after using the Problem Solving secti
Appendices Appendices
162 • Appendix AA SpecificationsSpecifications DocuPrint P12Type Desktop TypeRecording system Electro-reprographic systemExposure system Laser beam
4 • Chapter 11-2-2 Internal view① Warning labelPosted on the top of the fuser. The fuser is very hot. Be carefulwhen handling the inside of the pr
Specifications • 163Specifications DocuPrint P12Resolution 600 x 600 dots per inchContinuous print speed 11.5 pages per minute (Simplex/A4 size)Nois
164 • Appendix BB Pin ConfigurationThe signal name for each pin is listed in the following table.Port A Parallel Pin ConfigurationPin Signal Name Pi
Warranty Warranty
166 • WarrantyHardware Warranty and Product Support for yourXerox Docuprint P12Three Year Limited Hardware WarrantyXerox warrants that if you are no
Warranty • 167What must you do?Your unit is designed to perform with a minimum amount of user maintenance. You are, however,responsible for the req
169 • IndexIndex Index
170 • IndexIndex2250-sheets paper cassetteOrder Code...114Print Media ...31, 32, 36, 47, 78, 79, 148,154,
171 • Indexindications...28, 54, 55, 56, 61, 148location ... See page 54responses...
172 • IndexTTaskbar view...94Testing the Printer...12, 28Top cover ...
Knowing Your Printer • 51-3 SoftwareThe Xerox DocuPrint P12 printer comes complete with three diskettesand one CD-ROM containing the software instal
6 • Chapter 11-4 Installation RequirementsObserve the following space, electrical, operating and systemrequirements before setting up your printer.1
Xerox Corporation800 Phillips RoadWebster, New York 14580©1997 Xerox Corporation. Xerox®, The Document Company®, the stylized X, andthe identifying
Knowing Your Printer • 71-4-2 Operating environmentsSetting Place the printer on a flat and stable surface. Makesure the printer is shielded from t
8 • Chapter 11-4-4 Interface cableThe printer is equipped with:• 36-pin female port (IEEE-1284)The mating connector is an Amphenl connector, part nu
Knowing Your Printer • 9 To use the software for installation in a DOS environment, you willneed:• A 486SX 25MHz or better personal computer• A 1.4
Setting Up 2
12 • Chapter 22-1 Assembling the PrinterTo set up your printer, follow the procedures described below.Procedure Reference1. Install the Laser Print
Setting Up • 132-1-1 Installing the Laser Printer cartridge1Check that the power switch is off.2Push the release button to fully open the top cover.
14 • Chapter 23Unpack the new Laser Printer cartridge.Drum shutterSave the Laser Printer cartridge package (aluminized bag) in case youneed to store
Setting Up • 155With one hand, hold the cartridge down on a flat surface. Withthe other, grasp the end tab of the yellow sealing tape andslowly pul
16 • Chapter 22-1-2 Connecting power cordIf you have purchased any optional hardware, make sure you havefinished installing it before you come to th
Setting Up • 172-2 Installing Printer SoftwareTo send print jobs from your PC or workstation to your printer, you haveto install the right printer d
iIntroductionThank you for purchasing this laser printer.The Xerox DocuPrint P12 is a desktop laser printer specially designed for the demanding small
18 • Chapter 22In the File Manager window, select the drive in which you haveinserted your diskette. Then double click on SETUP.EXE to runthe setup
Setting Up • 194A component selection dialog box as shown below appears.Select the components to install, then click Next. Follow theonscreen instr
20 • Chapter 22-2-2 Installing software in Windows 3.1x (CD-ROM)1Insert the CD-ROM and double click on setup.exe in the FileManager window.2When the
Setting Up • 214A component selection dialog box as shown below appears.Select the components to install, then click Next. Follow theonscreen instr
22 • Chapter 22-2-3 Installing software in Windows 95 (Floppy Disk)In Windows 95, the Xerox DocuPrint P12 supports the followinginstallation paths.
Setting Up • 23Choose Xerox DocuPrint P12 Status Monitor, DOS Utilities,or both, to install these components.B. Add Printer1Double click the My Comp
24 • Chapter 2C. Plug & Play1Connect the printer locally to the host PC, then turn on theprinter.2Start up your PC and Windows 95 will automatic
Setting Up • 252Select Xerox DocuPrint P12 Printer Software. Then followthe onscreen instructions until you reach the following dialogbox.
26 • Chapter 23Click Have Disk. When the Install From Disk dialog box isdisplayed, click the Browse button. From there, select CD-ROM Drive, follo
Setting Up • 272-2-6 Uninstalling the software In Windows 95To uninstall the printer driver, highlight the Xerox DocuPrint P12printer icon in the p
iiWhat This Manual ContainsThis manual consists of the following safety precautions, ten chapters, and two appendices andwarranty information:Safety N
28 • Chapter 22-3 Testing the Printer2-3-1 Switching on the printerPress the power switch to the [I] position to turn on the printer.When the Online
Setting Up • 29A settings page will be printed onto the paper of any size that isloaded in the 250-sheet cassette. If no paper is loaded in the 250
Print Media 3
32 • Chapter 33-1 Selecting Print MediaAlways use print media that meets the guidelines for use with this laserprinter. Using a print medium that is
Print Media • 333-1-2 Special print mediaPrint Type Paper size Paper nameTransparency A4(210 x 297mm)Xerox 3R96000 (EC)Xerox JE001 (JPN)Letter(8.5 x
34 • Chapter 33-1-4 Print media to avoidUse of the following media will lead to paper jams and print qualityproblems. Even if they meet the paper s
Print Media • 35• Envelopes that:- have been fed into the printer before- composed with glues, inks and adhesive that coulddiscolor, scorch, or melt
36 • Chapter 33-2 Loading Print MediaThe following table is a guide to the types of paper size supported byeach feeder or tray. You may want to stu
Print Media • 373-2-1 Using the paper cassettesThis section gives you step by step instructions on how to load your printmedia into the 250-sheet pa
38 • Chapter 32Press the bottom plate down until it locks into place.3Pinch the side guide as illustrated below and slide it to the farright.
iiiChapter 9 MaintenanceDiscusses how to handle and use the printer supplies and maintain the printer, and what to dowhen relocating the printer. Read
Print Media • 394aFor the 250-sheet paper cassette, follow the instructions below:To lengthen the cassette:① Slide end guide A out to the desired pa
40 • Chapter 34bFor the 500-sheet paper cassette (optional), follow theinstructions below:Hold the cassette steady with one hand and use the other h
Print Media • 415Insert a stack of papers along the left side of the cassette.Make sure the stack goes under the metal retaining clip and theplastic
42 • Chapter 37Gently push the paper cassette into the printer until it stops.(a) 250-sheet paper cassette:(b) 500-sheet paper cassette (optional)
Print Media • 433-2-2 Using the Envelope cassette (optional)The envelope cassette can hold envelopes with a weight between 16and 50lb/ 60 and 190g/m
44 • Chapter 33Pinch the side guide and slide it to the far right.4While lifting the end guide slightly, slide it to the desiredenvelope length. The
Print Media • 455Insert a stack of envelopes along the left side of the cassette,with the print side facing down. Make sure the stack is underthe ro
46 • Chapter 37Gently push the envelope cassette into the printer until it stops.
Print Media • 473-2-3 Using the Multi-sheet Bypass FeederUse the multi-sheet bypass feeder (MBF) to print transparencies, labels,envelopes or postca
48 • Chapter 31Pull the top of the front cover to open it. The multi-sheetbypass feeder drops down automatically.2Pull the sliding section toward y
ivManual ConventionsThe following conventions are used throughout this manual:Provides information required to successfully complete an operation orpr
Print Media • 493Slide the side guide to the far right.4If the print medium is a stack of papers, transparencies orlabels, fan them before loading.
50 • Chapter 3 For Envelopes:• Feed the envelopes with the flap-side facing down and short edgeleading first into the MBF. The long edge where the
Print Media • 513-2-4 Closing the multi-sheet bypass feeder1Remove all papers from the multi-sheet bypass feeder.2Close the extended tray, then push
Control Panel 4
54 • Chapter 44-1 Control PanelThere are five LEDs and a button on the Control Panel. The top mostLED is the power indicator. The remaining four L
Control Panel • 554-2 The LEDsThe table below describes the possible status of the printer and how theLEDs respond to these status.Online Error Pape
56 • Chapter 4Printer Status Definition/Cause ActionDiagnosticProcessingIndicates that the Xerox DocuPrint P12controller hardware is being tested by
Control Panel • 57Printer Status Definition/Cause ActionManual feed Indicates the printer is either waiting forLoad print medium onto the paper to b
58 • Chapter 4Printer Status Definition/Cause ActionNo paper(continues)If no such cassette isdetected, the job will be printedto a cassette containi
Control Panel • 59Printer Status Definition/Cause ActionPage toocomplex/Memoryoverflow(continues)If the Auto-continue is checked and the15 seconds t
Safety Notes • vSafety NotesThe Xerox DocuPrint P12 and its supplies are designed and tested to meet strict safetyrequirements. This chapter contai
60 • Chapter 4Printer Status Definition/Cause ActionLower resolutionused (continues)If the Auto-continue is off or the 15seconds time-out value has
Control Panel • 61The following is a table indicating the types of hardware problem youare experiencing through the LEDs’ responses when you hold do
62 • Chapter 44-3 Control Panel ButtonThe control panel button is used for many purposes, for example, topause/resume job processing, reset printer
Xerox DocuPrint P12 Printer Driver 5
64 • Chapter 55-1 The Printer DriverXerox DocuPrint P12 printer driver is offered for Windows 3.1x andWindows 95. There are several ways to access
DocuPrint P12 Printer Driver • 655-2 Setup tab◆ CopiesSets the number of copies to be printed. The valid value rangesfrom 1 to 99 and the default i
66 • Chapter 5Select a watermark to be used in the printout, either from the Textor Graphics groups, or one from each. The preview area on theright
DocuPrint P12 Printer Driver • 675-2-1 Add/Edit Text Watermark dialogsThe Add Text Watermark dialog is displayed when you click the Addbutton in the
68 • Chapter 5◆ TextDisplays the watermark text. You can create a new watermark orchange the present text by entering text not exceeding 128charact
DocuPrint P12 Printer Driver • 695-2-2 Add/Edit Graphics Watermark dialogsClicking the Add button under the Graphics group in the WatermarkOptions d
vi • Safety NotesElectrical SafetyAlways follow a code of safe habits starting with the following:1. Use only the power cord supplied with your Xer
70 • Chapter 5 DarknessDetermines the density at which you want the watermark to appearon the printout. Move the slide left or right to adjust the
DocuPrint P12 Printer Driver • 715-2-3 2-Sided Printing dialog 1-SidedPrints the sent data on one side of the paper. 2-Sided Book (binding on the
72 • Chapter 5 Options areaThis area is enabled when 2-Sided Book or 2-Sided Tablet isselected.• Paper source for 2nd sideSelect a paper source fro
DocuPrint P12 Printer Driver • 735-2-4 Layout Options dialogReduce for N-up printing (4 pages up)Enlarge for Poster (2 x 2 sheets)Preview areaPrevie
74 • Chapter 5 NormalPrints a document in its normal size. This is also the defaultsetting. Reduce for N-up printingPrints multiple pages, in red
DocuPrint P12 Printer Driver • 755-2-5 Booklet Printing dialogThis dialog allows you to print a document so that it is ready to be foldedin half and
76 • Chapter 5• In your Windows Program, select the Booklet paper size you want touse. (You must complete this step in order for your document to p
DocuPrint P12 Printer Driver • 775-3 Paper Source tabThe settings in the Paper Source tab allow you to control the papersizes and sources to be used
78 • Chapter 5Select a paper source from each tab to specify the paper source forthe front page and the subsequent pages.Using Different paper sourc
DocuPrint P12 Printer Driver • 79• Envelope cassetteSelect this option to feed paper from the optional envelopecassette that you have installed.In i
Safety Notes • viiRadio Frequency EmissionsUSANote: This equipment has been tested and found to comply with the limits for aClass B digital device,
80 • Chapter 55-4 Destination tab Output settingsAllows you to choose to send a print job to the printer or to a file. IfPrint to file is selec
DocuPrint P12 Printer Driver • 815-5 Image Control tabThe settings here allow you to control the quality of imaging and themanner in which the image
82 • Chapter 5When you are manually selecting the imaging mode, the graphicsto the right of the modes will change according to your selection. Hal
DocuPrint P12 Printer Driver • 835-6 Accessories tabThis tab allows the user to specify which optional components havebeen installed on the printer.
84 • Chapter 55-7 Advanced tab Printer MemoryThis feature ensures that all documents will be printed, even forcomplex or memory-intensive pages (th
DocuPrint P12 Printer Driver • 855-7-1 Printer Administration dialogAll settings in this window cannot be resolved to defaults by clicking theResolv
86 • Chapter 5 Wait time-outValid values ranges from 5 to 300 seconds or off. The default is200 seconds.This setting determines the length of time
DocuPrint P12 Printer Driver • 875-8 Precautions & LimitationsThis section provides information on the of precautions and limitationswhen using
Xerox DocuPrint P12 Status Monitor 6
90 • Chapter 66-1 The Status MonitorIn many ways, the Status Monitor acts as a remote control panel for theprinter. It provides many of the printer
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