Xerox Phaser 6022 Manuel d'utilisateur Page 108
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Troubleshooting
108 Xerox
®
Phaser
®
6022 Printer
User Guide
Troubleshooting Paper Jams
This section includes:
• Multiple Sheets Pulled Together .................................................................................................................................. 108
• Paper Misfeeds .................................................................................................................................................................... 108
• Label and Envelope Misfeeds ....................................................................................................................................... 109
• Paper Jam Message Stays On ....................................................................................................................................... 109
Multiple Sheets Pulled Together
Probable Causes Solutions
The paper tray is too full. Remove some of the paper. Do not load paper past the fill line.
The edges of the paper are not even. Remove the paper, align the edges, and then reload it.
The paper is moist from humidity. Remove the paper from the tray, then replace it with new dry paper.
Too much static electricity is present. Try a new ream of paper.
Unsupported paper is in the tray.
Use only Xerox approved paper. For details, see Supported Paper on
page 60.
Humidity is too high for coated paper. Feed paper one sheet at a time.
Paper Misfeeds
Probable Causes Solutions
The paper is not correctly positioned in the
tray.
• Remove the misfed paper and reposition it properly in the tray.
• Adjust the paper guides in the tray to match the size of the
paper.
The paper tray is too full. Remove some of the paper. Do not load paper past the fill line.
The paper guides are not correctly adjusted
to the paper size.
Adjust the paper guides in the tray to match the size of the paper.
The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it still misfeeds,
do not use that paper.
The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper.
Using paper of the wrong size, thickness, or
type.
Use only Xerox approved paper. For details, see Supported Paper on
page 60.
- Contents 3
- 4 Paper and Media 59 4
- 5 Printing 71 5
- 6 Maintenance 81 5
- 7 Troubleshooting 99 5
- A Specifications 117 6
- Notices and Safety 10
- Electrical Safety 11
- Power Cord 12
- Emergency Turn Off 12
- Operational Safety 13
- Printer Supplies 14
- Maintenance Safety 15
- Printer Symbols 16
- Features 19
- Parts of the Printer 20
- Rear View 21
- Control Panel 21
- Item Name Description 22
- Power Saver Mode 23
- Information Pages 24
- Administrative Features 25
- Meter Readings 26
- More Information 27
- Installation and Setup 29
- Connecting the Printer 32
- Connecting to Wi-Fi Direct 35
- Configuring AirPrint 36
- Google Cloud Print 37
- Installing the Software 38
- Installing the Print Driver 40
- Adding the Printer 41
- Configuring Network Settings 42
- Internet Services 48
- Resetting the Printer 49
- Configuring System Settings 50
- Configuring Secure Settings 51
- Configuring the Job Timeout 52
- CentreWare Internet Services 53
- Configuring IPsec Settings 54
- Configuring SSL Settings 56
- Managing Certificates 57
- Enabling HTTPS Communication 58
- Paper and Media 59
- Supported Paper 60
- Paper Storage Guidelines 61
- Supported Custom Paper Sizes 62
- Loading Paper 63
- Printing on Special Paper 67
- Printing on Glossy Cardstock 69
- Printing 71
- Selecting Printing Options 72
- Macintosh Printing Options 74
- Mobile Printing Options 75
- Before You Begin 76
- Using Custom Paper Sizes 77
- Setting Up 2-Sided Printing 80
- Maintenance 81
- Cleaning the Printer 82
- Cleaning the Exterior 83
- Cleaning the Interior 83
- 4. Close the rear cover 87
- Color Registration 88
- Adjusting Paper Type 89
- Adjusting the Fuser 90
- Adjusting the Altitude 90
- Ordering Supplies 91
- Toner Cartridges 92
- Recycling Supplies 93
- Managing the Printer 94
- Moving the Printer 96
- After moving the printer: 97
- Troubleshooting 99
- General Troubleshooting 100
- The Printer Does Not Print 101
- Printing Takes Too Long 102
- Paper Jams 103
- Locating Paper Jams 104
- Clearing Paper Jams 105
- Troubleshooting Paper Jams 108
- Paper Jam Message Stays On 109
- Label and Envelope Misfeeds 109
- Print-Quality Problems 110
- Symptom Cause Solution 112
- Getting Help 115
- Standard Features 118
- Physical Specifications 119
- Environmental Specifications 120
- Electrical Specifications 121
- Performance Specifications 122
- Controller Specifications 123
- Regulatory Information 125
- Basic Regulations 126
- European Union 127
- Information 127
- Paper Types 128
- ENERGY STAR 128
- Germany 129
- Turkey RoHS Regulation 129
- Material Safety Data Sheets 131
- This appendix includes: 133
- All Countries 134
- North America 135
- Battery Symbol Note 137
- Battery Removal 137
- Other Countries 138
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